The Arc Poetry Society’s privacy policy was created in order to demonstrate Arc’s commitment to the privacy of our members, subscribers and website users. Your privacy is very important to us and we believe in giving you full disclosure about the kinds of information we gather and what we do with it.

Your Personal Information:

The following policy explains what types of information are collected by Arc Poetry Society and how this information is used; it also explains the choices you have about the collection and use of your personal information.

This is information specifically about who you are or who your gift recipients are, such as:

- name, mailing address, email address

- demographic information (such as age and education)

- your interests and preferences

- transactional information (such as the history of your purchases or the fact that your name and address was obtained by us as part of a contest entry)

Arc Poetry Society collects your personal information to fulfill your subscription(s) to our magazine, or to fulfill gifts you may give to others.

Arc Poetry Society also collects this information so that we may send you subscription billings, renewal notices, other subscription information/offers, readership surveys, donor letters and announcements of upcoming events.

By subscribing to the magazine, your consent to this collection of information is implied.

We use your name and address (postal and/or email) in order to deliver the product, information or service you requested and to follow up with you about the transaction (i.e., send a bill, notify you that your subscription is expiring etc). We may also send you further information about the publication, its offers, or other products produced under its name. We use the information you provide us about others to enable us to send them your gifts subscriptions or products.

We may disclose your name and address to independent contractors such as a mailing house in order to assist us in fulfilling your subscription.

Your email address, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

Occasionally, we make our list available to other like-minded magazines or umbrella organizations, for the purposes of direct marketing and soliciting donations. From time to time, we swap our print publication subscriber mailing list with other literary and cultural magazines for one-time mailings.

If you DO NOT wish to receive such information, please let us know by mailing, e-mailing, phoning or faxing us.

You always have the option to instruct us not to use your name, address, e-mail address, etc. beyond providing you with the product, information or service you requested.

The Canadian Customs and Revenue Agency specifies that we may keep your personal information for up to seven years.

Electronic contact information is deleted. Any subscriber cards or other forms with your personal information are destroyed and recycled.

If your personal information has changed, please contact us by writing, phoning, faxing, or e-mailing us with the new information. This will ensure that your personal information is kept up-to-date and that you receive prompt service.

Your Online Data:

The following section of this policy explains how Arc collects and uses your online data.

Like most websites, Arc’s website use ‘cookies’. These are small data files which are stored on your device in order to improve the functionality and management of the site.

Cookies are placed in your computer by our website, and then read when you come back to our website. They help Arc’s website remember who you are and your preferences for our website, based on what you’ve done before. Cookies let us take you to the information and features you’re particularly interested in. They also let us track your usage of our website, so we know which parts of our sites are most popular.

Below is an explanation of the cookies Arc uses on this site and elsewhere, and how we manage this information. As these kind of cookies are commonly used across the web, we recommend disabling cookies in your browser if you do not wish them to be installed on your device.

We use Google Analytics to record anonymised data about how this website is used. This enables us to measure how many people use the website, how they reach the site, and what pages they visit.

This information helps us improve the website by understanding how people use it, and also enables us to report to funders about how well the site is performing.

Google Analytics does not allow us to view individual user details; it only enables us to analyse patterns of behaviour across multiple users. It collects users’ IP addresses, but solely for the purpose of analysing where in the world people are using this site.

Learn more about Google Analytics security and privacy principles and safeguards

This website is built with WordPress. This relies on cookies for basic management tasks, such as identifying whether a user is logged into the website. The Cookie Consent plugin uses cookies to identify whether a user has seen the pop-up notification.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Final Notes:

We make every reasonable effort to protect against the loss, misuse, and alteration of personal information under our control. Our security policies are periodically reviewed and enhanced as necessary.

Only authorized individuals and suppliers have access to customer information. Where information is sent to a third party for processing, we make sure, through our contracts with them, that all customer information is kept secure. We keep your information for the time we are providing you with a product or service, and for a reasonable time thereafter in the event that you wish to resume service.

We operate secure data networks protected by an industry standard firewall and password protection systems. Credit card information is processed using industry-standard encryption and security. We do not collect personal information from bulletin boards or forums. However, we cannot guarantee that personal information voluntarily disclosed on message boards and discussion groups will not be collected and used by others, which may result in unsolicited messages to you from other parties.

We may update our Privacy Policy from time to time and any changes will be reflected on this page.

We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Please contact us regarding any questions or concerns you have at arc@arcpoetry.ca.